Your Journey Report

✈

—

Scheduled dep.

—

Actual arr.

—

Scheduled: —

✈ Loading route map…

Hourly flight conditions

Weather at departure & arrival times

Departure

—

Loading…

Arrival

—

Loading…

What happened that day

Disruption context

Airport & airline performance

Flight statistics on your travel day

Cancellation & delay rates — ±6h of your flight

Your passenger rights

Applicable regulations

Eligibility assessment

What the evidence suggests

Complete your report

Your details

✓ Flight details are pre-filled and verified from your booking.

Tell us what happened and we'll prepare a ready-to-send letter with step-by-step instructions specific to your airline.

What would you like to report?

Which flight(s) are you requesting for?

Cancelled flights and long delays are pre-selected. Tick any other flight you want to request compensation or reimbursement for — for example denied boarding, or a complaint on a flight that ran on time.

First name

Last name

E-ticket number (optional — 13 digits, on your ticket or booking email)

Airlines use this to find you in their system. If your travel provider sent it to us, it's already filled in.

Email address PRE-FILLED

This is the email we'll send your full request letter to.

Flight number PRE-FILLED

Departure PRE-FILLED

Arrival PRE-FILLED

Actual arrival time VERIFIED · LOCKED

Verified from our airline arrival data. This timestamp is court-admissible and cannot be adjusted.

Booking reference (PNR) PRE-FILLED

Number of passengers on this booking

Passenger names

Every passenger on the booking must be named — these names go on the airline claim.

Describe what happened with your baggage

Include how many days you waited and what costs you incurred.

Reason given by airline (optional)

Were you offered an alternative flight (re-routing)?

Describe your experience

Be specific — names, times, and what you expected to happen.

💰 Compensation being requested

Additional context (optional)

This helps us write a more precise request letter on your behalf.

picniq prepares your full report and request letter and emails it to you with step-by-step instructions specific to .
You submit it directly. The airline pays you directly. We never touch your money or ask for bank details.

✅

Your journey report is on its way!

Check your inbox — we've sent your complete journey report, a ready-to-submit request letter, and step-by-step instructions tailored to your airline's specific submission process.

What happens next:
1. Follow the instructions in the email to submit your request directly to the airline
2. The airline has 14 days to respond under most regulations
3. If they don't respond or reject your request — you can escalate to the national enforcement body named in your report

Your bank details go directly to the airline when they pay — picniq never handles your money.

✉️ Received a voucher or partial offer from the airline?

You don't have to accept it. Get a free counter-letter in seconds.

›

💬 Questions? Chat with picniq

Our AI assistant knows your case — ask anything about next steps, the airline's response, or escalation.

Open chat →