Step 1 of 5
What happened to your flight?
We'll use this to assess your rights under EC 261 and applicable law.
Step 2 of 5
Analysing your flight
Checking weather records, flight data, and applicable law.
Extraordinary circumstances
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Step 3 of 5
Your claim letter
Drafted from your flight data and applicable law. Review and edit before submitting.
Drafting letter via Claude…
Step 4 of 5
How would you like to submit?
Choose a submission route below.
Claim submitted
What happens next
We'll track this claim and remind you at each stage.
Today
Claim submitted. You'll receive a copy to your email address.
14 days
If no response, Picniq sends an automatic follow-up on your behalf.
8 weeks
If still unresolved, we'll guide you to the relevant National Enforcement Body or small claims process.
Resolution
Payment directly from the airline. Picniq takes no fee.